LUNARIS CAPITAL LP Cancellation & Refund Policy
Effective as of: 13 May 2026
This Cancellation & Refund Policy applies to LUNARIS CAPITAL LP.
These terms explain how cancellations, returns and refunds are handled for orders of products offered to clients (the “Products”). The available assortment of Products may be shown on our website https://lunariscapitallp.com/i (the “Site”).
Please read this Cancellation & Refund Policy carefully before placing an order through the Site. By ordering any Product, you confirm that you accept this Policy and agree to comply with it. Use of the Site may also be governed by the Website terms and conditions of use published on the Site.
We treat privacy matters seriously. The types of personal data that we process depend on how you interact with our services. We may use personal data to provide online services, process purchases, respond to requests, communicate with you about relevant products and services, and carry out administrative operations. Personal data is processed in accordance with applicable data protection laws. Please refer to the Privacy Policy available on the Site.
I. Company’s data.
Our registered office is situated at Suite 6095, 128 Aldersgate Street, Barbican, London, EC1A 4AE, England.
II. Contract formation.
1. You may place an order for a Product advertised on the Site by following the onscreen instructions after selecting the relevant item. You will be able to review and correct input errors before submitting the order by clicking the “Proceed to Payment” button on the payment page.
2. Your order is an offer to purchase the relevant Product. The order shall be treated as accepted only after we confirm it by telephone or by another confirmation method used by us (the “Confirmation”). A contract for the sale of a Product is formed only when such Confirmation has been provided.
3. We may decide not to accept an order for any reasonable reason, and we shall not be liable to you or any third party for such refusal.
4. We may be unable to process an order where:
- the Product ordered is unavailable or out of stock; or
- the Product has been discontinued or cannot otherwise be supplied.
III. Payment.
1. The prices of Products may be displayed on the Site from time to time.
2. Although we take reasonable care to keep information on the Site accurate, some Products may occasionally be priced incorrectly. If the correct price of a Product differs from the price shown on the Site, we may, at our discretion, contact you for instructions before dispatch or cancel the order and notify you accordingly.
3. Prices may be changed at any time; however, changes will not affect orders that have already been Confirmed.>/p>
IV. Risk & Ownership Transfer.
1. Once the Products have been delivered, they become your responsibility. Except where Products are damaged, faulty, or incorrectly delivered, we will not be liable for their loss, damage or destruction after delivery.
2. Ownership of Products will pass to you upon delivery of the Products or upon our receipt of full payment of all amounts due for those Products, whichever occurs later.
V. Conditions for cancellation, returns and refund.
1. You may cancel your order at any time before delivery and up to 14 (Fourteen) days after receipt of the Products. If you do not reject the Product(s) within this 14-day period, such failure may be treated as a waiver of your inspection right and an unconditional acceptance of the Product(s). Returned Products should be unused, in the same condition in which they were received, and returned with the original packaging where applicable.
2. To return or exchange an item, you should complete the return form with all required information and send it together with: (1) the Product; (2) the original package; (3) a copy of the order form or order description; and (4) a copy of the receipt. The return should be sent to the seller’s address indicated in the refusal or return form. We recommend insuring the parcel for the value of the Product(s).
3. Refunds for Products will normally be made to the same credit/debit card or payment account used by the person who placed the order. After cancellation and return of the Products in accordance with this Policy, we will reimburse the sums charged for the relevant order.
4. If a Product purchased by you is damaged, faulty and/or incorrect, we may offer a replacement, exchange or refund, as appropriate and in accordance with your statutory rights. You may exercise the right to a refund if the Product is not of satisfactory quality or fit for purpose within 30 (thirty) calendar days. After that 30-day period, but within six months of delivery, if the Product is faulty, you may be entitled to a replacement or refund. If you consider a Product faulty, please return it in accordance with this cancellation, return and refund procedure.
5. If the Product(s) are not delivered to you in accordance with the order, we may refund the amount paid for the relevant Product(s). We will not be liable for any indirect loss or damage suffered by you as a result of such non-delivery.
6. Unless otherwise agreed in writing by us, all delivery dates are estimates only. We will use reasonable efforts to deliver Products within the indicated timeframe; however, we shall not be liable for any expense, loss or damage suffered by you due to a failure to deliver by a specified date.
VI. Our liability.
1. We shall not be liable for losses that were not reasonably foreseeable, nor for business losses including loss of profits, contracts, goodwill, opportunity or similar losses.
2. Nothing in this Policy excludes or limits our liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.
VII. Notices.
Any formal legal notice should be sent to us at the address stated on the Product packaging, return form, or other official communication issued by us.
VIII. Events outside our control.
We shall not be liable or responsible for any failure or delay in performing our obligations where such failure or delay is caused by events outside our reasonable control.
IX. General.
1. If any provision of this Cancellation & Refund Policy is found to be invalid, unlawful or unenforceable, that provision shall be deemed deleted, and the remaining provisions shall continue in full force and effect.
2. We may revise and amend this Cancellation & Refund Policy from time to time by updating it on the Site, provided that any such change will not affect purchases made before the change is implemented.
3. Failure by us to enforce any right shall not constitute a waiver of that right. You may not assign or transfer your rights or obligations under this Cancellation & Refund Policy without our prior written consent.
4. You and we agree that this Cancellation & Refund Policy shall be governed by the laws of the United Kingdom, and any dispute arising out of or in connection with this Policy shall be dealt with by the competent UK courts.
X. Contact Us.
If you experience problems with ordering from the Site or have any questions about an order, please contact us at: info@lunariscapitallp.com